| 1) How do I find what I'm looking for? |
4) Changing or canceling an order |
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Look for the styles you want under products, look for the prints you want on the swatch block. To view a print, double click on that print.
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We cut to order & cannot accept cancellations if the merchandise has been cut.
To make a change, the change must be done before the cut off date issued for the requested delivery.
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| 2) How do I place my order? |
5) Payment options |
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1. Must be prepacks of 2's per size & full size ranges. For size range 7-16 we must have a total of 6 pieces.
2. The make up of our styles = the print's 3 letter code + the body style (3 numbers). Example: CAN910 = candy buttons print 2pc pajama.
3. Print the order form on our home page, fill in your order and fax or mail it to your sales representative (see contacting us).
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We submit all orders thru our factor: The Merchant Factors/CIT Group in Charlotte, NC for N30 approval. If your order is declined, we will call you with contact information to work on your credit line with The Merchant Factors/CIT Group.
If you choose not to work with The Merchant Factors/CIT Group, we do offer COD company check (we do not hold checks); Prepay (we wait for the check to go thru before we ship. We waive freight charges); Visa, MasterCard & American Express.
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| 3) Shipping Options |
6) Returns |
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We ship everything UPS unless you request Parcel Post. For any other carrier, please send us instructions.
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We require a written request for return authorization issued only for damages.
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